Last updated: 14 May 2026
PatchPal UK is the exclusive UK distribution partner for the PatchPal reactive road repair system. Our website address is https://www.patchpal.uk. You can contact us at [email protected] or by phone on 07484 265 364.
When you submit an enquiry via our contact form, we collect the information you provide: your name, company name, email address, phone number, the type of work you carry out, and the details you include in your message. We do not collect any payment information. We do not use cookies beyond those strictly necessary for the website to function.
We collect this information solely to respond to your enquiry and to follow up about the PatchPal UK trial programme. We will not use your contact details for any other purpose without your explicit consent. We do not add you to mailing lists without your permission.
We process your personal data on the basis of legitimate interests: you have contacted us requesting information about our products and services, and it is necessary for us to use your contact details to respond. Where you have explicitly requested to be kept informed about trial programme developments, we process that data on the basis of your consent.
Enquiry records are retained for up to 24 months from the date of your initial contact. After that period, your data is deleted unless you have entered into an ongoing commercial relationship with us, in which case we retain records for as long as that relationship requires and as required by applicable law.
We do not sell or rent your personal data to any third party. We use Resend (a transactional email provider) to deliver your enquiry to our inbox. Your data passes through their systems solely for the purpose of email delivery. We do not share your data with any marketing or analytics third parties.
Under UK data protection law you have the right to access the personal data we hold about you, the right to have inaccurate data corrected, the right to request deletion of your data where we have no legitimate reason to continue holding it, the right to restrict or object to our processing, and the right to data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data correctly. Details of how to make a complaint can be found at ico.org.uk.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption. Enquiry data is handled only by authorised personnel within PatchPal UK.
We may update this privacy policy from time to time. The current version will always be available at this URL. If we make material changes we will update the date at the top of this page.
If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected] or by telephone on 07484 265 364.
